Characteristics of Top Healthcare Staffing Agencies

top healthcare staffing agency characteristics

A common question our healthcare recruiters get every day is: “What makes Alliance Healthcare Solutions different from other healthcare staffing agencies?”

It’s no wonder why. Despite using several healthcare staffing agencies at a time just to eek by, many healthcare providers’ biggest pain points are not being adequately solved:

  • Supply vs. Demand: Lack of quality, reliable staff; demand higher than supply
  • Attendance: Punctuality, call offs, no-call-no-shows
  • Cost: Many facilities pay a premium for agency staff, but aren’t getting what they pay for
  • Communication: Poor agency communication wreaks havoc and frustration
  • Time to fill: candidates not being provided fast enough, no sense of urgency

A quick Google search proves that it’s not the number of healthcare staffing options that are lacking. Yet, something is lacking when it comes to recruiting — and retaining — quality healthcare professionals. 

Since it can be difficult to identify the differences between multiple vendors, we’ve compiled a list of what our healthcare staffing leaders have indicated as key characteristics of top healthcare staffing agencies.

Committed to superior service

The best staffing agencies are built with teams that are dedicated to providing their clients and candidates a superior experience. This kind of service often comes from industry expertise and recruiting experience. 

At Alliance Healthcare Solutions, more than 100 years of collective experience in the healthcare staffing industry has served thousands of candidates and hundreds of clients by:

  • Filling positions 90% faster than other agencies
  • Credentialing in 17 minutes
  • Offering 24/7 on-call specialist support 

“Time and time again, customers ultimately choose Alliance Healthcare over the competition because of our excellent service,” says Nick Corba, former healthcare Recruitment Consultant turned Business Development Manager. 

“Whether it’s better communication, candidate quality, or sense of urgency, clients receive better service with AHS.”

healthcare staffing team

Specialize in healthcare staffing 

This is where the age old adage “Quality over Quantity” proves true. Choosing a staffing agency that specializes in healthcare verticals rather than a little bit of everything is always your best bet. 

For example, AHS recruits temporary and direct hire professionals for specific verticals that impact all sectors of the healthcare industry. This includes recruitment for nothing but allied healthcare, nursing, and travel staffing

“We’re experts in each of these fields, and have thousands of qualified healthcare candidates already in our system,” says Frank Fauskey, Allied Health Division Leader.

staffing agency feedback

Value transparency and accountability

You shouldn’t have to dig deep to find online reviews for staffing agencies. The best recruiters have built a positive online reputation. 

That doesn’t mean there aren’t any negative reviews or experiences (is that even possible?). Rather, it means that they embrace transparency and accountability and are constantly improving their service based on feedback.

Alliance Healthcare is Great Recruiters Certified, meaning we have a proven commitment to excellence. We’ve obtained a 93% recommendation rating (or 4.8 out of 5) through consistently soliciting feedback from job seekers, placed talent, and clients. 

Prior to becoming Great Recruiters certified in 2021, AHS was a 7-year recipient of ClearlyRated’s Best of Staffing award, which recognizes staffing agencies who have provided superior service based solely on client and talent ratings. 

Blend human touch and technology

Top healthcare staffing agencies deliver a human connection with their clients and candidates in addition to leveraging industry-leading technology. Technology should enhance staffing agency communication and relationships, not replace them entirely.

“One of the things that makes Alliance Healthcare different from other healthcare staffing agencies is how solution-based we are with a personal touch,” says AHS VP of Business Development, John Loew

“We’re not a frustrating app-only based staffing model. Our recruiters will communicate directly with you and be consultative in their approach — because we want to form long lasting relationships.”

talentlaunch network

Belong to the TalentLaunch Network

Lastly, we might be biased, but we believe the best staffing agencies are part of the TalentLaunch network. 

TalentLaunch is a nationwide network of independently-operated staffing and recruitment firms under common ownership. Operating Companies in the network have access to a shared services platform, leveraging tools and resources to deliver superior customer experience and faster access to qualified candidates.

TalentLaunch firms are located throughout the US and specialize in a variety of industries, including:

  • Accounting and Finance
  • Administrative and Clerical
  • Executive Search
  • Healthcare
  • HR
  • IT
  • Legal
  • Manufacturing
  • Scientific and Engineering
  • Warehouse and Distribution
  • and more

Frank sums it up perfectly: “While Alliance Health Solutions recruiters are experts in healthcare staffing, TalentLaunch is a one-stop-shop for ALL of your staffing needs, regardless of industry or location.”

Is Your Staffing Vendor a Top Healthcare Staffing Agency?

If you’re already using a healthcare staffing agency, or considering using one for the first time, make sure they have the characteristics that will alleviate your staffing pain points. 

Partnering with industry experts who value service excellence, accountability, technology, and relationships will make a big impact when it comes to recruiting and retaining top healthcare talent. 

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