6 Quick Tips for Building Better Business Relationships

May 1, 2016 | Employee Expertise

Our Experts | Lori Osborne, Recruitment Specialist

I’ve been in the business of relationships for the past 16 years. Twelve years as a staffing account manager, two years as a per diem staffing coordinator and two years as an RN recruiter.

Over the years, I’ve developed a passion surrounding the importance of relationship building in business.

Here are the keys to relationship building that I live by:

  1. Get to know the contact. It’s more than just knowing what they need and want on a professional level. It’s taking a moment find a little way to connect, to ask a personal question. Take notes and make sure you remember their answer so you can talk about it again in the future.
  2. Keep in touch. This one is big. It doesn’t have to be often, but regular communication with your business contacts every now and again goes far.
  3. Keep your word. If you say you’re going to do something, do it!
  4. Own up. If you make a mistake, admit it and try to rectify and move on. An apology will go a long way.
  5. Treat all as equals. No matter how big or how small, your business contacts are all important. You never know what could happen a year or more down the road.
  6. Don’t push relationships that aren’t working. Don’t let go of the contact, but if the relationship isn’t working, try to find a way to reallocate them to a teammate who may connect with them better.
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